Privacy Policy
Effective Date: February 25, 2026
This Privacy Policy describes how Symage, Inc. (“Symage,” “we,” “us,” or “our”) collects, uses, and protects information when you access or use our platform at symagedocs.ai (the “Service”). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
When you register or sign in using Google OAuth, we receive basic profile information from Google, including your name, email address, and profile picture, as authorized by you during the sign-in process.
1.2 Usage Information
We may collect information about how you interact with the Service, including pages visited, features used, data queries made, and access timestamps.
1.3 Technical Information
We may collect technical data such as IP address, browser type, device type, and operating system for security and performance purposes.
2. How We Use Your Information
We use the information we collect to:
- Authenticate your identity and provide access to the Service
- Manage your account and maintain platform security
- Communicate with you about your account, updates, or support requests
- Improve and develop our products and services
- Comply with legal obligations
3. Google OAuth and Third-Party Authentication
We use Google OAuth 2.0 to allow you to sign in with your Google account. We do not receive or store your Google password. The information we receive from Google is limited to what you authorize during sign-in (typically your name, email address, and profile photo). We do not access your Google Drive, Gmail, or any other Google services beyond authentication.
4. Data We Do Not Collect or Sell
Symage does not sell your personal information to third parties. The synthetic and tabular datasets provided through our Service are generated data products and do not contain or derive from your personal information.
5. Data Sharing
We do not share your personal information with third parties except:
- With service providers who assist us in operating the platform (e.g., cloud hosting, analytics), under confidentiality obligations
- When required by law, regulation, or valid legal process
- To protect the rights, property, or safety of Symage, our users, or the public
6. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us at the address below.
7. Security
We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS) and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@symagedocs.ai.
9. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised policy.
11. Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Symage, Inc.Email: support@symagedocs.ai
Website: symagedocs.ai
Symage, Inc.
February 25, 2026